Refund policy

Return & Refund Policy

Thank you for shopping with us! Because all of our hoodies are made to order just for you, please read our policy carefully.

All Sales Are Final As a print-on-demand store, each item is custom-printed when you order. We do not accept returns or exchanges for reasons such as sizing, change of mind, or buyer's remorse. Please refer to our size guide before purchasing.

Damaged or Defective Items If your order arrives damaged, misprinted, or defective, we've got you covered. Contact us within 7 days of delivery with your order number and a photo of the issue, and we'll send you a replacement or issue a full refund at no extra cost.

Wrong Address If an order is returned due to an incorrect address provided at checkout, the customer is responsible for any reshipment costs.

Lost or Stolen Packages We are not responsible for lost or stolen packages confirmed as delivered by the carrier. Please contact your local post office or carrier to file a claim.

Contact Us Have a question? Reach out to us at braxtondbiz112@gmail.com and we'll get back to you within 1–2 business days.